The seven principles
- Individualization: treat each client as a unique person.
- Purposeful expression of feelings: let clients voice negative feelings too.
- Controlled emotional involvement: respond sensitively but purposefully.
- Acceptance: accept the person as they are, without approving every behaviour.
- Nonjudgmental attitude: do not assign guilt or blame.
- Client self-determination: respect the right to make one's own choices.
- Confidentiality: protect private information, with limits where life or safety is at risk.
Significance
Biestek called the relationship "the soul of casework" and saw the principles as one interrelated attitude. They remain a basic framework in social work ethics and training.
References
- Biestek, F. P. (1957). The Casework Relationship. Loyola University Press.
- National Association of Social Workers. (2021). Code of Ethics. NASW.
- Hepworth, D. H., Rooney, R. H., et al. (2017). Direct Social Work Practice (10th ed.). Cengage.