How it works
Cialdini et al. (1975) found refusals of a two-year request raised agreement to a one-day favour, explained by reciprocal concessions rooted in Gouldner's (1960) reciprocity norm.
Alternatives
Perceptual contrast, guilt and self-presentation also explain it. It reverses the foot-in-the-door (Freedman & Fraser, 1966); both feature in Cialdini's principles.
Size and limits
Dillard (1991), O'Keefe and Hale (2001) and Feeley et al. (2012) find small-to-moderate effects, stronger for verbal than behavioural compliance and for prosocial requests.
FAQ
- What is it in simple terms?
- Ask big first, get refused, then ask for what you really want.
- How does it differ from foot-in-the-door?
- That goes small to big; this goes big to small.
Sources reviewed: 2026-10-26
References
- Cialdini, R. B., Vincent, J. E., Lewis, S. K., Catalan, J., Wheeler, D., & Darby, B. L. (1975). Reciprocal concessions procedure for inducing compliance: The door-in-the-face technique. Journal of Personality and Social Psychology, 31(2), 206–215. The original experiments establishing the technique and reciprocal concessions.
- Freedman, J. L., & Fraser, S. C. (1966). Compliance without pressure: The foot-in-the-door technique. Journal of Personality and Social Psychology, 4(2), 195–202. The opposite small-then-large technique, useful for comparison.
- Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161–178. Formalises the reciprocity norm underlying the technique.
- Dillard, J. P. (1991). The current status of research on sequential-request compliance techniques. Personality and Social Psychology Bulletin, 17(3), 283–288. A meta-analytic summary of sequential-request techniques.
- O'Keefe, D. J., & Hale, S. L. (2001). An odds-ratio-based meta-analysis of research on the door-in-the-face influence strategy. Communication Reports, 14(1), 31–38. Re-estimates the effect size using odds ratios.
- Feeley, T. H., Anker, A. E., & Aloe, A. M. (2012). The door-in-the-face persuasive message strategy: A meta-analysis of the first 35 years. Communication Monographs, 79(3), 316–343. Synthesises 35 years, distinguishing verbal from behavioural compliance.
- Cialdini, R. B. (2001). Influence: Science and practice (4th ed.). Allyn & Bacon. Explains reciprocity and contrast with everyday examples.
