Overview
Aaker (1991) lists brand awareness, perceived quality, associations, loyalty and other proprietary assets. Keller (1993) defines customer-based brand equity as the differential effect of brand knowledge on consumer response, later formalised as the brand pyramid. Build it through consistent identity, quality and marketing mix integration.
Frequently asked questions
- Same as brand value?
- Brand value usually means a financial valuation.
References
- Aaker, D. A. (1991). Managing Brand Equity. Free Press.
- Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1–22.
