Background
The theory starts from the Ohio State studies, which divided leader behaviour into initiating structure and consideration (behavioural leadership theory). Hersey and Blanchard (1969) recast these as task behaviour and relationship behaviour and argued that which combination works depends on the followers' state. For situational theories in general see leadership theory.
Follower maturity (readiness)
Maturity combines ability for a specific task (job maturity) with willingness and confidence (psychological maturity); it was later renamed 'readiness'.
- M1: low ability and low willingness.
- M2: low ability but willing.
- M3: able but low in willingness or confidence.
- M4: both able and willing.
The four leadership styles
- S1 telling: high task, low relationship. The leader gives specific instructions on what to do and how. Suited to M1.
- S2 selling: high task, high relationship. The leader explains decisions and takes questions. Suited to M2.
- S3 participating: low task, high relationship. The leader shares decisions and encourages. Suited to M3.
- S4 delegating: low task, low relationship. The leader hands over decisions and execution. Suited to M4.
As followers develop, the leader moves from S1 towards S4, and if performance drops, back to an earlier style. This curve is why it was called a 'life cycle' theory.
Later versions and use
In the 1980s Blanchard separately developed the SLII model, renaming the styles directing, coaching, supporting and delegating. Being simple and intuitive, the model is widely used in corporate training, nursing management and teacher leadership programmes.
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Criticism
Graeff (1983) criticised the maturity concept as vague and the theory's rationale as weak. Thompson and Vecchio's (2009) test also found limited evidence that matching styles as prescribed improves performance, with support mainly for the claim that a telling style works for new followers.
See also: Argyris's Immaturity–Maturity Theory, McGregor's Theory X and Theory Y
References
- Hersey, P., & Blanchard, K. H. (1969). Life cycle theory of leadership. Training and Development Journal, 23(5), 26-34.
- Hersey, P., & Blanchard, K. H. (1969). Management of Organizational Behavior: Utilizing Human Resources. Prentice Hall.
- Graeff, C. L. (1983). The situational leadership theory: A critical view. Academy of Management Review, 8(2), 285-291.
- Thompson, G., & Vecchio, R. P. (2009). Situational leadership theory: A test of three versions. The Leadership Quarterly, 20(5), 837-848.