Overview
The theory of reasoned action (TRA) was systematized by the American social psychologists Martin Fishbein and Icek Ajzen in Belief, Attitude, Intention, and Behavior (1975) and refined in Understanding Attitudes and Predicting Social Behavior (1980). Because attitudes alone predicted behaviour poorly, they placed behavioral intention between attitude and behaviour. "Reasoned" does not mean people always judge correctly; it means they decide in a fairly systematic way on the basis of the information they have.
Structure of the model
- Attitude toward the behaviour: the sum of beliefs about the behaviour's outcomes (how likely they are) multiplied by evaluations of those outcomes (how good or bad), an expectancy–value approach.
- Subjective norm: the sum of normative beliefs (how much important others such as family, friends or colleagues want one to act) multiplied by one's motivation to comply with them.
- Behavioral intention: a weighted combination of attitude and subjective norm, which in turn predicts behaviour.
The model stresses the principle of correspondence: prediction improves when action, target, context and time are measured at the same level of specificity. A meta-analysis by Sheppard and colleagues (1988) found substantial associations between intention and behaviour across many studies.
Extension: the theory of planned behavior
TRA works best for behaviour under full volitional control; wanting to quit smoking, for example, does not guarantee success. Ajzen (1991) added perceived behavioral control, how easy or hard people feel the behaviour is, creating the theory of planned behavior (TPB). Perceived control affects intention and, when it reflects actual control, behaviour directly. It is close to Bandura's concept of self-efficacy.
Applications
Consumer researchers use it to explain purchase intention and brand choice; health researchers apply it to exercise, quitting smoking and screening; and in information systems Davis's technology acceptance model (TAM, 1989), built on TRA, explains the adoption of new technology. For the purchase process, see also consumer decision-making and impulse buying.
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Criticism
The theory says little about habitual or impulsive behaviour and the role of emotion, and a gap between intention and action (the intention–behaviour gap) remains. How attitudes change is better read alongside the elaboration likelihood model and social judgment theory, and the psychology of attitude–behaviour mismatch alongside cognitive dissonance theory.
Sources reviewed: 2026-10-16
References
- Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley.
- Ajzen, I., & Fishbein, M. (1980). Understanding Attitudes and Predicting Social Behavior. Englewood Cliffs, NJ: Prentice-Hall.
- Sheppard, B. H., Hartwick, J., & Warshaw, P. R. (1988). The theory of reasoned action: A meta-analysis of past research with recommendations for modifications and future research. Journal of Consumer Research, 15(3), 325–343.
- Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211.
- Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.