Two routes
- Central route: careful evaluation of argument quality. Strong arguments persuade, and the resulting attitudes last and predict behaviour.
- Peripheral route: reaction to cues such as source attractiveness or expertise, number of arguments, music or celebrities. Change is quick but short-lived.
What decides the route
Elaboration likelihood depends on motivation (personal relevance, need for cognition) and ability (time, knowledge, distraction). In Petty, Cacioppo and Goldman (1981), students told that a comprehensive exam would soon apply to them were swayed by argument quality, while those told it was far off were swayed by source expertise.
Advertising
High-involvement products such as cars suit central-route ads with evidence and comparisons; low-involvement products such as snacks suit peripheral-route ads built on models, music and mood. The model is also used in health campaigns and political communication.
References
- Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19, 123-205.
- Petty, R. E., Cacioppo, J. T., & Goldman, R. (1981). Personal involvement as a determinant of argument-based persuasion. Journal of Personality and Social Psychology, 41(5), 847-855.
- Petty, R. E., & Cacioppo, J. T. (1986). Communication and Persuasion: Central and Peripheral Routes to Attitude Change. Springer.