The five disciplines
- Personal mastery
- Mental models: surfacing and testing assumptions
- Shared vision
- Team learning through dialogue
- Systems thinking: seeing feedback structures of the whole; the fifth discipline that integrates the rest
Background
Systems thinking draws on general systems theory and system dynamics. Argyris and Schön contrasted single-loop learning, which fixes actions, with double-loop learning, which changes underlying assumptions.
Building one
It requires psychological safety, knowledge-sharing systems, after-action reviews and leadership that rewards learning.
Critiques
Critics call the idea abstract and hard to measure; Garvin proposed a more concrete definition based on creating, acquiring and transferring knowledge and changing behavior.
References
- Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of the Learning Organization. Doubleday.
- Argyris, C., & Schön, D. A. (1978). Organizational Learning. Addison-Wesley.
- Garvin, D. A. (1993). Building a learning organization. Harvard Business Review, 71(4), 78-91.