历史与学术背景
休哈特(1931)控制图、戴明(1986)、朱兰(1951)、费根鲍姆(1956)全面质量控制、石川馨(1985)、克劳斯比(1979)、加文(1984)及ISO 9001为代表。
工作内容与能力
QC负责检验、测试与不良分析,QA负责体系、客诉与审核。 ※ 职务范围与能力要求因公司和行业而异,请以实际招聘公告和NCS职务信息为准。
招聘与职业发展
常见问题
- 新人选哪个?
- 看招聘内容。
- IT也有QA吗?
- 软件测试常称QA。
来源核查日期:2026-10-26
参考文献
- Shewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. Van Nostrand.
- Juran, J. M. (Ed.). (1951). Quality Control Handbook. McGraw-Hill.
- Feigenbaum, A. V. (1956). Total quality control. Harvard Business Review, 34(6), 93–101.
- Crosby, P. B. (1979). Quality Is Free. McGraw-Hill.
- Garvin, D. A. (1984). What does "product quality" really mean? Sloan Management Review, 26(1), 25–43.
- Ishikawa, K. (1985). What Is Total Quality Control? The Japanese Way. Prentice-Hall.
- Deming, W. E. (1986). Out of the Crisis. MIT Center for Advanced Engineering Study.
- International Organization for Standardization. (2015). ISO 9001:2015 Quality management systems — Requirements. ISO.
- 국가직무능력표준(NCS). https://www.ncs.go.kr
- 고용24 직업정보(고용노동부·한국고용정보원). https://www.work24.go.kr
