历史与学术背景
波兰尼(1966)隐性知识、野中与竹内(1995)SECI、Levitt与March(1988)、Szulanski(1996)、Argote与Ingram(2000)、Patterson等(2004)、Starmer等(2014)为代表。
要点
列出任务、进行中事项、资料位置、联系人与常见问题。 ※ 法规、制度、签证要求与招聘惯例可能变化,请以官方公告、现行法规和实际招聘为准。
实务与检查要点
在离职流程中预留交接时间。
常见问题
- 没有继任者?
- 以书面交给上级。
- 不交接会有问题吗?
- 可能引发纠纷。
来源核查日期:2026-10-26
参考文献
- Polanyi, M. (1966). The Tacit Dimension. Doubleday.
- Levitt, B., & March, J. G. (1988). Organizational learning. Annual Review of Sociology, 14, 319–340.
- Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company. Oxford University Press.
- Szulanski, G. (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17(S2), 27–43.
- Argote, L., & Ingram, P. (2000). Knowledge transfer: A basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82(1), 150–169.
- Patterson, E. S., Roth, E. M., Woods, D. D., Chow, R., & Gomes, J. O. (2004). Handoff strategies in settings with high consequences for failure: Lessons for health care operations. International Journal for Quality in Health Care, 16(2), 125–132.
- Starmer, A. J., Spector, N. D., Srivastava, R., et al. (2014). Changes in medical errors after implementation of a handoff program. New England Journal of Medicine, 371(19), 1803–1812.
- 고용24(고용노동부). https://www.work24.go.kr
- 국가법령정보센터. https://www.law.go.kr
